Audit.
Once you answer the first scoping email, the data you sent becomes the publisher's leverage. Most clients call us after this. The position is usually still recoverable, but the discount window has narrowed every day since the letter landed.
Now booking diagnostics
Book a two-minute diagnostic. A UMS principal reads every request. Zero retainer, zero upfront fee. Our cut is a share of what we actually save you on Microsoft, Oracle, audits, renewals, cloud, and telecom.
UMS is built for the moment a renewal quote, audit letter, board ask, or cloud spike forces the decision. We open the file the same week we hear from you.
Microsoft, Oracle, IBM, VMware/Broadcom, OpenText. Stop responding. Every email you send becomes the publisher leverage. Book us before the scoping call.
The renewal window is when the discount levers exist. The quote that hit your desk is not the number you have to pay.
Most enterprise estates run 20-40% over-provisioned. AWS commits, M365 G5s, ServiceNow tiers, Salesforce seats. Book a diagnostic to find what is dormant.
You need realized savings on the P&L, not a 200-page deck. We close the deal, document the delta, and move on.
License transferability, true-ups, ULA exits, audit history. We assess, quantify, and stage the cleanup before close.
It usually is not. We rebuild the entitlement position and walk the publisher back from the quote.
Every software vendor runs an internal escalation calendar. Every renewal has a quiet window. Every audit has a phase when the facts are still negotiable. UMS's job is to start before any of them close.
Once you answer the first scoping email, the data you sent becomes the publisher's leverage. Most clients call us after this. The position is usually still recoverable, but the discount window has narrowed every day since the letter landed.
90 days out, you have leverage. 30 days out, you are negotiating from behind. The earlier we open the file, the more of the quote we can take back. The longest engagements pay for themselves on the first renewal cycle.
Every quarter you defer the review, you pay the drift again. A $4M cloud bill becomes a $5M bill not because demand grew, but because nobody pushed back on a tier, a commit, or an auto-renew.
These are the things we do, not the things we put in a deck. The work is concrete and the number on the P&L at the end is concrete too.
We ingest your vendor contracts, renewal quotes, deployment data, and invoice history. Within 14 days you get a written read on where the savings are, sized in real dollars, and exactly how we would open the file.
Not a deck builder. Not a junior associate. David Burns has 20+ years on the City of New York. John Blasig pioneered the data-driven side of the firm. Jason McGhee runs strategy and implementation. One of them, or a senior operator from their bench, is on every engagement.
We have cut a $100M IBM audit by 90%+, a $35M+ publisher demand to $7.5M, and a $2M OpenText claim to $115K for NYC. We sit in the room. We rebuild entitlement facts. We negotiate the number on record.
We do not issue advice and leave. We go after the quote line by line: SKU mix, term, true-up assumptions, price-hold, discount tiers, exit. We close the deal at the new number, with you, in front of the publisher.
15-40% of enterprise licenses sit dormant, wrong-tier, or duplicated across renewals. We find them, document them, and pull them. That is permanent run-rate savings, not a one-time deal.
Zero retainer. Zero upfront fee. Our cut is a share of verified, realized savings - the kind that shows up on your P&L, not in a cost-avoidance footnote. If we do not find savings, you do not pay.
Most of UMS spent the early part of their careers running audits for software publishers. Now we use that insider knowledge to defend you against them.
25+ years building UMS from the ground up. Strategic thinker who pioneered UMS's data-driven approach to identifying customer savings opportunities. Philosophy: only pay for what you actually use and need.
Close to 20 years managing the City of New York relationship - one of the longest and most successful government partnerships in the industry. Known as the voice of reason who turns complex, confrontational vendor situations into win-win outcomes.
Bridges strategy and execution at UMS. Leads customer opportunity identification, technology partner relationships with Dell and CDW, and hands-on implementation of savings initiatives across enterprise and government clients.
These are realized, named-client outcomes. Not category averages, not composite rounded numbers. Each is documented in a case study or signed off by the client CFO.
80+ agencies, 25+ years, across multiple mayors.
Fortune 500 financial services. Reduced to single-digit millions.
Publisher claim against a Fortune 500 reduced 78%.
Top-20 oil and gas. $7.11M exposure to $1.44M paid.
UMS has been an invaluable partner in managing our software costs - across multiple administrations, multiple agencies, and over $800M in cumulative savings.
We thought our Microsoft estate was optimized. UMS found over $5M in savings across 16,000 users - and completed the assessment in under two weeks. No disruption, no drama, just results.
A hardware upgrade created a hidden $7.11M SQL Server licensing exposure. UMS reduced the final cost to $1.44M - zero re-deployment effort, zero downtime.
During a critical acquisition, UMS uncovered software liabilities that would have been a disaster post-close. As we scaled from 2,000 to 30,000 employees, they kept optimizing at every stage.
Three things UMS gets mistaken for - and why it behaves differently when the publisher escalates. UMS is an operator firm, not a deck shop, reseller, or SaaS dashboard.
Big consulting firms charge $5M for 200-page reports and do not stay for the execution. We do not ship recommendations. We ship savings, and we are not paid until the number is on your P&L.
VARs and brokers earn commission from the publishers they sell. They have the wrong incentive when the negotiation gets adversarial. We do not carry quotas for Microsoft, Oracle, or AWS. They pay us nothing.
A dashboard does not negotiate. Tools find data, we find dollars. We use SAM data - yours and ours - but the work is in the operator on the call, not the report exported from a portal.
The most common questions, answered plainly. If you have a different one, the intake has a context field.
If we do not find savings, you do not pay. For shared-savings engagements, the fee is tied to documented savings. If the agreed savings outcome is not produced, the shared-savings fee does not apply.
Large firms can be useful for broad strategy. UMS focuses on a narrower operating problem: turning software, cloud, telecom, and contract data into realized savings, renewal leverage, audit defense, and an ongoing cost-control cadence. We do not deliver advice in a deck and leave - we close the deal.
We can quantify savings potential in as little as 2 weeks. M365 assessments in 2-3 weeks. Audit defense engagements often produce a written counter-position to the publisher in 30 days or less. Full SAM programs run 90-180 days depending on complexity.
City of New York ($800M+ over 25 years), Fortune 500 enterprises across financial services, oil and gas, manufacturing, retail, professional services, plus federal and state agencies. Public, named outcomes live on the Case Studies index.
Microsoft, Oracle, Salesforce, ServiceNow, VMware/Broadcom, SAP, Adobe, IBM, OpenText, AWS, Azure, Cisco, plus ~190 others. If it is enterprise software, telecom, or cloud, we have negotiated against it.
No. UMS works with enterprise, government, public-sector, private-equity-backed, and mid-market organizations. The right fit depends less on company size and more on whether software, cloud, telecom, renewal, audit, or asset-management costs are material enough to justify action.
The opposite. Every enterprise has licensing waste. It is a function of publisher complexity, not IT competence. CIOs who partner with us get credit for proactively finding savings and reducing audit risk. We work with your team, not around them, and position findings as opportunities.
Most engagements run on shared savings. For point-of-pain work (M365 assessments, publisher audits, ServiceNow rescue, SAM/ITAM operations), we also offer fixed-fee, hourly, staffing, and mixed models. The first call decides which model fits your situation.
The intake takes about two minutes. A UMS principal reads every diagnostic request and responds personally, usually within one business day.
Prefer email? Reach info@umsol.com. For audit emergencies, mention "audit notice" in the subject and we route the same day.
We use the intake to decide whether this is an audit-defense problem, a renewal problem, a license-position problem, or a broader operating-model problem. Then the right operator opens the first conversation.
A UMS principal reads the intake against vendor, timing, and commercial pressure - usually within one business day.
We match the request to audit defense, renewal negotiation, SAM, cloud, telecom, or diligence expertise.
The first conversation starts with likely levers, the data we will need, and whether shared savings fits.