Managed SAM and ITAM execution for teams that need more than dashboards. We help you prioritize renewals, defend audits, right-size licensing, and run the program.
Most organizations do not have a software asset management problem in theory. They have an execution problem. The data is fragmented, the tooling is underused, the renewal calendar is uneven, and no one has enough time to turn a license position into vendor leverage or audit readiness. Survey evidence and standards both point in the same direction: software inventory, governance, and reconciliation are ongoing disciplines, not one-time tooling projects.
Many organizations already have some combination of CMDB data, procurement records, spreadsheet trackers, or a platform such as Flexera or ServiceNow. The missing piece is often not another dashboard. International ITAM standards treat software asset management as an operating discipline, and implementation research across IT service management consistently shows that outcomes depend on people, process, and technology together. UMS gives finance, IT, procurement, and SAM leaders an independent operating partner who can turn inventory into negotiated savings, defensible audit positions, and a repeatable operating cadence. We are platform-agnostic, vendor-independent, and structured to work where internal capacity is thin or the stakes are commercially high.
We work with the systems you already have, whether that is ServiceNow, Flexera, procurement exports, usage data, or a pile of spreadsheets. You do not need to buy a new platform to get control.
We prioritize the moments that move the most money: Microsoft renewals, Oracle or IBM risk, VMware changes, and publisher audits. The program is built around commercial outcomes, not just inventory accuracy.
Many organizations with meaningful Microsoft or multi-vendor spend still do not have deep in-house SAM capacity. We operate as an extension of your IT, procurement, and finance teams so the work actually gets done.
SaaS sprawl, ServiceNow ITAM cleanup, M&A license rationalization, and Microsoft rightsizing are different problems. We bring the right mix of licensing, negotiation, and implementation experience to each one.
We map your highest-value publishers, renewal dates, audit exposure, and data sources to build a practical SAM backlog rather than a theoretical maturity model.
We start where savings or risk are largest: Microsoft renewals, SaaS rationalization, ServiceNow licensing, audit response, or post-acquisition cleanup.
We leave you with a repeatable review rhythm for renewals, entitlements, usage validation, and vendor negotiation so savings persist instead of drifting away.
Multiple mayors, multiple administrations — one constant partner delivering results. UMS has managed NYC's enterprise software portfolio across 80+ agencies for over 25 years, driving $700M+ in cumulative savings through centralized licensing, vendor negotiations, and audit defense. Recently signed a 6-year renewal — their longest commitment yet.
A regional credit union replaced Snow with ServiceNow SAM Pro, delivered 22 scoped workstreams across entitlement, SaaS, reclamation, and reporting, and reached 90%+ normalization across 4,000+ discovered software records by handoff.
A global aviation services operator used UMS's recurring Microsoft 365 governance model to clean up stale premium licenses, expand frontline-user segmentation, and cut over-90-day stale M365 E3 assignments from 152 to 21 between October 2024 and April 2025.
No. UMS often works alongside platforms such as Flexera or ServiceNow. Those tools can improve visibility and workflow, but organizations still need ownership for governance, reconciliation, renewals, and audit response. We turn the data into action.
Zylo and Torii are strong fits for SaaS discovery, workflow automation, and license operations. UMS operates at a broader SAM and ITAM layer: Microsoft and Oracle renewals, ServiceNow optimization, audit defense, M&A license rationalization, and managed program leadership across multiple vendors.
The best fit is a mid-market to large organization with meaningful Microsoft or multi-vendor spend, upcoming renewals, limited internal SAM capacity, or a need to connect finance, IT, and procurement around one operating plan.
Yes. Many clients begin with a focused Microsoft review, an audit-defense situation, a ServiceNow cleanup, or a post-acquisition rationalization effort. Once the first workstream proves out, we expand into a broader SAM program.
ISO/IEC 19770-1 defines IT asset management as a management-system discipline, which supports treating SAM as an operating model question, not only a tooling question.
ISO/IEC 19770-1CIS Control 2 treats software inventory and control as a core operational practice, reinforcing that accurate software data and governance are ongoing requirements.
CIS Control 2Flexera's 2025 State of ITAM press summary reports that complete visibility across the technology stack declined to 43% and that 45% of surveyed organizations estimated more than $1M in audit spend over three years.
Flexera 2025 State of ITAM SummaryFor Microsoft Enterprise Agreement customers, annual true-up is a required process with defined submission windows, which is why renewal readiness becomes a time-bound operational workload rather than a general planning exercise.
Microsoft Volume Licensing GuidanceBook a free 30-minute consultation. We'll show you exactly where your savings are — no obligation, no upfront cost.
