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By industry - Retail

For retailers where every storefront has a vendor contract

POS endpoints, kiosks, store telecom, and back-office Microsoft and Oracle workloads at scale. International retail experience plus the operational reality that legacy POTS sits in every storefront and oversized UC contracts sit at HQ.

20-30% Typical software savings
$45 -> $6 Per-user UC right-sizing
International Retail experience
Who This Is For

Retail profile

Multi-format retailers, franchisors, and hospitality operators with thousands of POS endpoints, kiosks, and back-office workloads.

SPEND $2M-$20M annual software and telecom
SAVINGS 20-30% across software and telecom
Compliance Overlays

What we account for on day one

/01 PCI DSS for cardholder environments
/02 State and EU privacy regimes (CCPA, GDPR)
/03 Franchise disclosure rules
The Challenge

Where retail estates leak the most.

/01

POS and kiosk licensing at scale

Thousands of endpoints, each with its own Windows, Office, and POS-application licensing math. Rounding errors at scale become seven-figure exposures.

/02

Legacy POTS in every storefront

Multi-location retailers carry analog POTS lines for fax, alarm, and elevator. Migration to UC is a perpetual back-burner project that releases meaningful cash.

/03

Oversized HQ UC contracts

RingCentral, 8x8, and Zoom Phone contracts at HQ are sized for a corporate workforce - then expanded to store associates who use 5% of the features.

/04

Franchise vs. corporate buying

Franchisors and franchisees buy on different paper. Coordinated leverage across the system requires a playbook that respects franchise law.

How UMS Helps

Built for retail estates

/01

Endpoint licensing at scale

We rebuild the POS and back-office licensing position from inventory across thousands of endpoints. Audit-ready and right-sized.

/02

Storefront telecom modernization

POTS replacement, UC migration, and store-level telecom consolidation. Sized to the operational reality that storefronts can't go dark during the cutover.

/03

HQ UC right-sizing

RingCentral, 8x8, and Zoom Phone right-sizing across corporate, store associate, and shared-line populations. Per-user costs typically come down 60-80%.

/04

Coordinated franchise leverage

Buying playbooks that respect franchise law and deliver coordinated vendor leverage across the system.

"UMS has been an invaluable partner in managing our software costs - across multiple administrations, multiple agencies, and over $800M in cumulative savings."
Adam Barski - Former CFO / Budget Director, City of New York
Proven Results

Verified savings in retail

Relevant Services

Services we run for retail

Get Started

Ready to find your savings?

Book a free 30-minute consultation. We'll show you exactly where your software, cloud, and telecom savings are - no obligation, no upfront cost.