Privacy Policy

Overview

This Privacy Policy explains how Universal Management Solutions ("UMS," "we," "us," or "our") collects, uses, and shares information when you visit umsol.com, submit a consultation request, or otherwise interact with our website.

This policy applies to website interactions and pre-sales inquiries. If you become a client, your services agreement or other engagement documents may include additional confidentiality, data handling, and retention terms that govern that relationship.

Information We Collect

We collect information in two main ways:

• Information you provide directly. This includes details you submit through our contact form or other outreach, such as your name, work email, company, role, service interest, how you heard about us, and any message or project context you choose to share.
• Information collected automatically. Like most websites, we and our hosting and analytics providers may collect limited technical data such as IP address, browser and device information, pages viewed, referral source, approximate location, and interaction data through server logs, cookies, and analytics technologies.

How We Use Information

We use information we collect to:

• Respond to inquiries and schedule consultations.
• Evaluate potential engagements and prepare for discussions with your team.
• Operate, secure, maintain, and improve our website and services.
• Measure website traffic and marketing performance.
• Comply with legal obligations and protect our rights, users, and systems.

Cookies, Analytics, and Similar Technologies

Our website currently uses Google Analytics to understand site usage and improve performance. Google Analytics may use cookies or similar technologies to collect information about how you interact with the site. We also load Google Fonts, which may result in your browser connecting to Google servers when pages render.

You can limit cookies and similar tracking through your browser settings and related browser controls. Blocking some technologies may affect how parts of the site function or render.

How We Share Information

We do not sell personal information. We may share information:

• With service providers that help us host and operate the site, process contact requests, send email, or measure site usage, including providers such as Vercel, Resend, and Google.
• When necessary to comply with law, enforce our agreements, investigate misuse, or protect rights, safety, and security.
• As part of a business transition such as a merger, acquisition, financing, or sale of assets, subject to customary confidentiality protections.

Retention and Security

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, improving our services, and meeting legal, accounting, or compliance obligations.

We use reasonable administrative, technical, and organizational measures to protect information under our control. No website, email transmission, or storage system can be guaranteed completely secure, so we cannot promise absolute security.

Your Choices

You may contact us to request access to, correction of, or deletion of information you previously submitted to us, subject to legal and operational limitations. Depending on where you live, you may have additional privacy rights under applicable law.

If you prefer not to submit information through our website, you can contact us directly at info@umsol.com.

Children's Privacy

Our website and services are intended for business audiences and are not directed to children under 13. We do not knowingly collect personal information from children through this site.

Third-Party Links

Our site may link to third-party websites or services that we do not control. Their privacy practices are governed by their own notices and terms, not this policy.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the site after an update means the revised policy applies from that date forward.

Contact

For privacy-related questions or requests, email info@umsol.com or use our contact page.