Government

City of New York

$700M+ saved over 25 years

$700M+ Total Savings

25+ Years of Partnership

80+ Agencies Served

Timeline: Long-term program (2011-present cycle with earlier NYC consolidation context in 2010)

Overview

Multiple mayors, multiple administrations — one constant partner delivering results. Recently signed a 6-year renewal agreement, a testament to over two decades of verified savings.

UMS has partnered with the City of New York for over 25 years, delivering more than $700 million in software savings across 80+ agencies. The relationship has survived multiple administrations because results speak for themselves. David Burns has managed this account for close to 20 years, navigating complex government procurement and confrontational vendor relationships. The city recently signed a 6-year renewal agreement — their longest commitment yet.

Case Breakdown

Challenge

Licensing and vendor terms were historically distributed across many agencies, creating fragmented purchasing, inconsistent renewal timing, and limited negotiating leverage.

What UMS Did

Centralized renewal intelligence across major software portfolios and aligned negotiations to enterprise-wide usage patterns.
Applied role-based licensing models so agencies paid for the functionality they actually used instead of blanket premium tiers.
Maintained multi-year continuity across procurement cycles and mayoral administrations to preserve gains instead of resetting every term.

Business Impact

$700M+ in cumulative savings tracked across 80+ agencies over 25+ years.
Program continuity through multiple administrations, culminating in a six-year renewal commitment.
Public baseline context: New York City's 2010 Microsoft citywide consolidation was reported as $50M in projected five-year savings.

Supporting Sources

Microsoft and City of New York announce new technology agreement (PR Newswire, October 20, 2010)

"UMS has been an invaluable partner in managing our software costs."

PSFE

Public Sector Finance Executive

New York agency reference available on request

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